Help Center

FAQ's

Shipping

Which courier do you use for International B2B orders?

How long will my order take to get here?

How are my elastic Race Laces shipped?

A piece is missing or broken, what should I do?

Where is my order?

Returns

I have a piece missing from Race Laces what should I do?

How long are my laces under warranty for?

I ordered the wrong product can I get a refund?

Fitting Instructions & Care

Can I wash my Race Laces?

Can I adjust my Race Laces after they have been installed?

My cord clip is closed, is there a way to open it?

How do I fit my Race Laces?

Become an affiliate

How do I join your affiliate scheme?

Warranty

How long are my laces under warranty for?

Wholesale & Bulk Orders

Which courier do you use for EU & Rest of World Orders?

What are your MOQ's for bulk order?

I own a store/website can I buy in bulk?